Outlook 2010 - For Managers
OUT-10-02
Duration
2 hours
Who should attend?
Anyone who will needs to be able to send and respond to email messages from colleagues or external contacts.
Pre-requisites
No previous experience of email or diary programs is required.
Objectives
The course is designed to introduce users to the essential features of Outlook with emphasis on handling email.
Course Content
The Outlook Window
Use the Outlook bar and folder list to move around the mailbox. Switch between views.
Calendar
Display & print the calendar in daily, weekly or monthly views. Create, edit and delete appointments.
Contacts
Create, edit and delete contacts. Sort contacts. Send a message to a contact. Insert a contact’s address in a Word document (e.g. Letter or Fax).
Inbox, Sent Items
Create, address and send an email message. Read incoming messages/faxes. Print, reply and forward messages. File incoming and outgoing messages in folders.
Set message options of priority and sensitivity. Track when a message has been delivered or read. Message attachments (insert files/documents in a message).
Out of Office Assistant. Create an AutoSignature. Send a message to an external Internet address. Send a fax via Outlook. Archive messages.
Tasks
Create, edit and delete tasks. Mark a task as completed.
Public folders
Structure of the public folder system. Access and read items in a public folder. Post documents/messages to a public folder.
